Mera helps hotels, clubs, resorts, restaurants, apartments, shortlets, and event venues across Africa fill more rooms, delight more guests, and run smoother automatically.
Built for hospitality operators across the continent
8+
Hospitality segments
Hotels, resorts, restaurants, cafés, apartments, shortlets, tour operators, event venues.
1
Connected platform
Every product plugs into one architecture so operations don't fragment as you grow.
3
Client threshold
We only turn a service into a product once three or more clients ask for the same thing.
Build for hospitality
Not every industry. Not every business type. Only hospitality because deep specialization is how software actually solves operator problems. Every website, every product, every roadmap decision starts with what hotels, resorts, restaurants, apartments, shortlets, and event venues actually need.
Ship & scale
Instead of rebuilding the wheel for every client, we standardize what repeats. One AI concierge platform serves one hotel or two thousand: your logo, your menu, your WhatsApp, your guests. Same software, different skin.
Grow with clients
First the site. Then the concierge. Then QR ordering. Then housekeeping, analytics, revenue. One relationship, one platform, evolving as your business does instead of stitching a dozen disconnected tools together.
Products · Monthly subscription
24/7
Guest support
A concierge that never sleeps.
24/7 AI guest assistant on WhatsApp and your website. Answers questions, handles requests, escalates only when a human is needed.
Explore Concierge
22%
Avg. spend lift
From table to kitchen in one scan.
Scan-to-order menus with real photos. Live kitchen dashboard. Payments, tracking and analytics built in.
Explore QRA pilot in progress
“The concierge answers questions our front desk used to repeat all day, check-in times, breakfast hours, spa bookings. Guests get instant answers on WhatsApp. My team can finally focus on people standing in the lobby.”
72%
Guest questions resolved by AI
6 hrs
Front-desk time saved daily
4.9★
Google rating, up from 4.6
Featured Content
Booking platforms take 15–25% of your revenue. AI concierges cost $2K a month elsewhere. There's a better way, built here, priced for here.
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Every hotel already tells guests to message on WhatsApp. Mera makes that channel work 24/7 without another staff hire.
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Every SaaS we build starts as service work. When three or more clients ask for the same solution, we standardize it.
Learn moreReady when you are
The demo's on the house. 30 minutes, no jargon, no pressure, just a walk-through configured for a property like yours.
